PRIVACY POLICY

At Nirvana Capital Co. LLC, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal information. By accessing our website, submitting information to us, or using our services, you agree to the practices described below.

Effective Date: 5.1.2023
Last Updated: 3.26.2026

Information We Collect: We may collect personal, business, financial, property related, and technical information when you:

Visit our website
Fill out forms or applications
Submit supporting loan documents
Contact us via phone, text, or email
Communicate with us regarding a loan inquiry, application, or transaction
We may also collect information from third parties in connection with evaluating or processing a financing request.
This information may include, but is not limited to:
Name, email address, phone number, mailing address, and date of birth
Property details, occupancy information, rental income, renovation details, and other collateral related information
Financial information, including income, assets, liabilities, reserves, bank information, tax documents, and financial statements
Business information, including entity name, ownership information, business structure, and EIN
Identification and verification information, including government issued identification, Social Security number, and background authorization information
Credit related information, public records, title related information, and other information obtained from third parties in connection with a loan inquiry or application
Website and technical information, including IP address, browser type, device information, referral source, pages visited, and usage data collected through cookies, analytics tools, or similar technologies

How We Use Your Information: Your personal information may be used for the following purposes:

To provide, operate, maintain, and improve our services
To respond to your inquiries and communicate with you regarding your inquiries, applications, or transactions
To evaluate, verify, process, and underwrite loan requests
To verify identity, financial condition, business information, and property information
To obtain credit reports, background reports, title information, valuation reports, fraud prevention checks, and other third party reports necessary to evaluate or process a request
To coordinate with lenders, capital partners, investors, underwriters, title companies, appraisal vendors, servicers, and other service providers involved in a transaction
To send updates, newsletters, or marketing communications with your consent
To maintain records, manage risk, prevent fraud, enforce agreements, and comply with applicable legal, regulatory, audit, investor, and compliance requirements

Information Sharing: We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information as reasonably necessary to operate our business, evaluate financing requests, provide services, complete transactions, or comply with legal obligations.

These parties may include:

Trusted service providers performing business functions necessary to deliver our services
Lenders, capital partners, investors, funding sources, and underwriters
Loan servicers and due diligence providers
Title companies, escrow agents, appraisers, inspectors, and valuation vendors
Credit reporting agencies, fraud prevention vendors, and identity verification providers
Technology providers, CRM platforms, cloud storage providers, and document management vendors
Attorneys, accountants, auditors, consultants, and compliance providers
Government agencies, regulators, courts, or law enforcement where required or permitted by law
These third parties are expected to maintain the confidentiality and security of your information to the extent applicable to the services they provide.

Communication Preferences and Opt Out: You may receive communications from us via phone calls, text messages, and email regarding your inquiries, applications, transactions, or other business matters. You may also receive marketing communications from us where permitted by law.

If you wish to unsubscribe from marketing calls, text messages, or emails, you can opt out by:

Replying "STOP" to any text message you receive from us
Using the unsubscribe link in any marketing email, where applicable
Contacting us directly at 866.640.7770
Emailing us at info@nirvanacapitalco.com
Writing to us at 67 West St. Suite 401, Brooklyn, NY 11222
Please note that opting out of marketing communications will not affect your ability to receive essential transactional, operational, servicing, legal, or application related communications.

Cookies and Website Tracking: Our website may use cookies, analytics tools, pixels, and similar technologies to collect website usage and device related information. These tools help us understand how visitors use our website, improve website performance, measure marketing effectiveness, and enhance user experience.

You may be able to adjust your browser settings to refuse certain cookies or alert you when cookies are being used. However, some parts of the website may not function properly if cookies are disabled.

Data Retention: We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to process inquiries and applications, maintain business and compliance records, prevent fraud, resolve disputes, enforce agreements, and comply with legal, regulatory, tax, accounting, and operational requirements.

Data Security: We take reasonable administrative, technical, and physical precautions designed to protect your personal information from unauthorized access, use, loss, misuse, alteration, or disclosure. However, no data transmission over the internet or method of storage is 100 percent secure, so we cannot guarantee its absolute security.

Third Party Websites and Services: Our website may contain links to third party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of those third party websites or services. We encourage you to review their privacy policies before providing any information.

Children’s Privacy: Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy: We may update this policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the updated effective date and last updated date.

Contact Us: If you have any questions or concerns regarding this Privacy Policy, or if you would like to contact us regarding privacy related matters, please contact us at:

Nirvana Capital Co. LLC
67 West St. Suite 401
Brooklyn, NY 11222
866.640.7770
info@nirvanacapitalco.com

PRIVACY POLICY

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